Join our Customer Experts team in Greece and become an integral member of a unit devoted to delivering exceptional customer experience
As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.
Some of your daily tasks:
- Communicating through various channels (e-mail, chat & phone) to address product or service issues.
- Advising customers on the proper use of their electric appliances.
- Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
We’ll love it if you have:
- High level of fluency in German or French or Italian or English.
- Good communication skills in English.
- Customer support/troubleshooting experience will be appreciated.
- Strong verbal and written communication skills utilizing active listening.
- Comfortable with the use of basic technology tools.
- A positive, can-do attitude that shines through every interaction.
What we offer:
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
At TP in Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are: the unquestionable leader in our field.
Send your CV to: talent.sourcing@gr.teleperformance.com