1.Field Services Technician, Field Services
We have open vacancies for Field Services Technicians in Athens. The role provides installation, commissioning and maintenance services to electronic and network devices as well as personal computers at clients’ premises.
Position Responsibilities
• Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer
• Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions
• Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises
• Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents
• Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely
• Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility
• Adheres to current regulatory requirements where applicable
Professional Experience & Qualifications
• Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
• Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated.
• Ability to work effectively under pressure and within time constraints
• Good communication and organizational skills
• Strong troubleshooting skills
• Accuracy and attention to detail
• Ability to work efficiently both within a team as well as independently
• Fluency in Greek and English oral and written
• Good knowledge of MS Office
• Availability to work in shifts
• Driving Licence (type B)
• Completed military obligations (for male candidates)
We Offer
• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding
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2.FTTH Engineer
Neurosoft is a leading Managed Infrastructure Services Provider (MISP) offering innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.
Position Responsibilities
• Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions.
• Collaborates with FTTH Supervisor in order to manage repair parts and equipment under responsibility.
• Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility.
• Identifies recuring problems on the field, understands possible causes, tests them and reports to FTTH Team.
• Identifies possible solutions for Faults that no known solutions exist, tests them and helps TIS team to appropriately update SOWs.
• Assesses ,when asked , technically new project requirements . Provides input for new project technical purposes.
Professional Experience & Qualifications
• Minimum 1 year hands-on experience with field maintenance activities of FTTH and/or G.Pon and/or FTTC and/or Access equipment
• Experience in fiber optics and OLT/ONT equipment is will be appreciated.
• Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
• Fluency in Greek and English oral and written
• Good knowledge of MS Office
• Availability to travel across Greece
• Driving Licence (type B)
• Completed military obligations (for male candidates)
We Offer
• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding
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3. Junior Cyber Security Tester
Neurosoft is a leading Managed Infrastructure Services Provider (MISP) offering innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in secors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.
We have an open vacancy for a Junior Cyber Security Tester who will join our Cyber Security Services team.
Position Responsibilities
• Conduct Wifi Security Assessment,
• Conduct External Security Assessment
• Conduct (Simple) Web/Mobile Security Assessments
• Support more complex Web Application Security Assessments
• Conduct Vulnerability Assessments
• Support more complex engagements Infrastracture penetration testing.
• Explains, demonstrates and documents, as needed, the operational impact of identified vulnerabilities
• Maintain and update methodologies
• Develop/Enhance internal Tools
• Work ethically, with high degree of integrity, confidentiality and appropriate use of information
Professional Experience & Qualifications
• Academic studies or training in the fields of information security, application/software development, networking, system administration, and/or engineering.
• 1 year of experience in a similar position
• Good understanding of web technologies/services, mobiles, networking, operating systems, server services/applications, wireless technologies and hardware.
• Basic understanding of security technologies such as firewalls, IDS/IPS, application gateways/filters, anti-virus, encryption, security information and event management (SIEM), mobile security, asset discovery, identity authentication management, and access control.
• Understanding of security community best practices and methodologies such as OWASP and OSSTMM
• Hands-on experience (even at CTF challenges).
• Experience with Kali Linux
• Experience with penetration testing tools
• Strong analytical skills, critical thinking and attention to detail
• Good communication skills and a customer-oriented approach
• Ability to work efficiently both within a team and independently
• Fluency in Greek and English languages, oral and written
Preferred Skills & Qualifications
• Industry Certifications will be considered a plus (e.g. OSCP).
• Writing code with scripting languages such as Python and Bash
We Offer
• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Work from home opportunity
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trendsand … a lot of hacking!